Very pleased with service. Shelby has been an attentive, knowledgeable and professional agent, providing excellent customer service. She gave great advice on insurance coverage (auto/home/other) and made sure I had sufficient information to make the best decisions for my needs. Great follow-up and was most helpful above and beyond just selling me insurance. She provided an excellent referral for a rental residence during my relocation.
I recently was in a terrible accident with my daughter. Mrs. Mobley was responsive and decisive in her support to me during this horrific time. Her follow up was also consistent. She went above and beyond in her support to ensure we had transportation, understood the auto policy and explained what to expect from Allstate services. Her expertise as a agent was demonstrated in every detail of her support. Her customer service met the gold standard. I would recommend Mobley and Associates for your insurance needs.
Timely and attentive service from everyone in this office! It's truly convenient to have your life insurance, auto, and renters all in once place and have the people you need to talk to "in-house" without the need to call an 800 number.
I have been a client of Allstate for the pass 6 years and have found Ms. Mobley to very helpful at all times. She has helped with my homeowners, auto and investments. She has also advised me of other policies she thought I might be interested in. Because of her expertise over the years, I always know that she is the one to go to any time I'm looking for additional coverage.
Very bad customer service, I was left without insurance in my policy for one of my vehicles that was added to my policy for about 12 months and only was covered for my two other vehicles, I was very fortunate that I did not had any accidents in this vehicle. I do have a granddaughter which I drive around all the time and not including my other children. I have been with Allstate for over 10 years and now I will not come back to them ever.Very irresponsible on their behalf and yet I thought I was in good hands as they claim.I would not recommend this office.I even wrote them an email at the office with a cc to Allstate Insurance and still have not had anyone call or reply to my email
Shelby Mobley: Allstate Insurance is an Australian Insurance Agency based in Cedar Grove, Queensland. Shelby Mobley: Allstate Insurance is located at 471 Pompton Ave, Cedar Grove, NJ 07009, USA, Cedar Grove, Queensland 07009, Australia.
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